The Australian Charter of Healthcare Rights
VCGS is committed to providing accurate information, support, privacy and confidentiality and works within the principles of the Australian Charter of Healthcare Rights to protect your rights.
The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian health system. These rights are essential to make sure that, wherever and whenever care is provided, it is of high quality and is safe.
The Australian Charter of Healthcare Rights is also available in audio and 17 community languages.
Freedom of Information
The Victorian Freedom of Information (FOI) Act 1982, gives you the right, subject to specified exceptions, to access documents held by VCGS. Ask your Genetic Counsellor or Clinical Geneticist how to request the release of your medical information, or you can complete and return the Freedom of Information Application Form located below.
For further information visit the Freedom of Information website.